Terms and Conditions
1. Introduction Welcome to Apex4WD Ltd ("we," "us," "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our services. If you do not agree to these Terms, you may not use our website or purchase our products.
2. Company Information Apex4WD Ltd is registered in England and Wales under company number 15984893. Our registered office is located at Handel House, 95 High Street, Edgware, England, HA8 7DB. For inquiries, please contact us at sales@apex4wd.com
3. Use of the Website
- You must be at least 18 years old to use our website or purchase products.
- You agree to use the website only for lawful purposes.
- Unauthorised use of the website may give rise to a claim for damages and/or be a criminal offence.
4. Products and Services
- We offer 4x4 parts, outdoor accessories, and related products. Product descriptions, images, and prices are provided on the website but are subject to change without notice.
- All products are subject to availability. If an item is out of stock, we will inform you and provide an estimated delivery date or refund.
5. Orders and Payments
- All prices listed include VAT unless otherwise stated.
- Payments must be made through the methods specified on our website.
- Once your order is placed, you will receive an email confirmation. This does not constitute acceptance of your order; we reserve the right to cancel any order prior to dispatch.
6. Shipping and Delivery
- We aim to process and ship orders promptly. Delivery times vary depending on the shipping method selected and your location.
- Shipping costs are calculated at checkout and are non-refundable unless the product is faulty or damaged.
- We are not liable for delays caused by courier services or unforeseen circumstances.
- See our delivery policy for more information.
7. Returns and Refunds
- You have the right to return items within 14 days of receiving your order, provided they are in their original condition and packaging.
- To initiate a return, contact us at sales@apex4wd.com.
- Refunds will be processed within 14 days of receiving the returned item.
- Custom or bespoke items are non-returnable unless faulty.
- Full details and terms of the policy can be found in our returns section of our ‘return and delivery policy’
8. Warranty
- Products may come with a manufacturer’s warranty. Details will be provided with the product.
- Apex4WD Ltd does not provide additional warranties unless explicitly stated.
- Warranty claims must be made in accordance with the manufacturer’s terms.
9. Limitation of Liability
- Apex4WD Ltd is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our maximum liability is limited to the cost of the product purchased.
- We do not guarantee that our website will be error-free or uninterrupted.
10. Privacy and Data Protection
- We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and store your personal data.
11. Intellectual Property
- All content on the website, including text, images, and logos, is owned by or licensed to Apex4WD Ltd.
- Unauthorised use of this content is prohibited and may result in legal action.
12. Governing Law
- These Terms are governed by and construed in accordance with the laws of England and Wales.
- Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms
- We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on the website.
14. Contact Information For questions or concerns regarding these Terms, please contact us at:
- Email: sales@apex4wd.com